Visitor Services Associate

LOCATION   Williamsburg, Brooklyn
CATEGORY   Customer Service / Nonprofit
JOB TYPE   Temporary, Part-Time (approximately 18-20 hours per week)

WHO WE ARE

The Museum of Food and Drink is launching New York City’s first food museum with exhibits you can eat. Our mission is to change how people think about food and inspire day-to-day curiosity about what we eat and why. 

MOFAD Lab is our first brick-and-mortar home. It is a 5,000 square foot space located on McCarren Park in Williamsburg, Brooklyn. MOFAD will use this space to design, build, and showcase its exhibit concepts to the public as our team works toward opening the full museum. MOFAD Lab's first full-scale exhibition, Flavor: Making It and Faking It, will open to the public on October 28, and examines the science and history of the flavor industry. In addition to the exhibition, MOFAD Lab will host a regular schedule of educational programming, including lectures, tastings, and workshops. Infiniti is the MOFAD Lab Presenting Sponsor and Vox Media is the Media Sponsor. Learn more at lab.mofad.org.

 

WHO YOU ARE

We are looking for the best of the best. MOFAD needs a team that treats our guests with compassion and respect and greets each day with curiosity. Don’t have any prior museum experience? That’s ok. We’re running a new and different kind of museum. You will play a critical role in making sure that the exhibition - and the organization - are running smoothly. In doing so, you will be part of the founding of New York City’s next great cultural institution.

  • 2+ years of customer service experience
  • Strong interpersonal skills
  • Positive and dedicated work ethic
  • Ability to prioritize and manage time effectively
  • Flexible work schedule, including nights, weekends, and holiday availability
  • Ability to lift and move items weighing up to 30 pounds

 

ADDED BONUSES

  • Knowledge of museum visitor services
  • Fluent in food culture, history, science, production, commerce, and/or policy
  • Aptitude for conflict resolution, negotiation and creating positive outcomes
  • Competency in additional languages a plus

 

WHAT YOU’LL BE DOING  (subject to change)

Be the front line. You will be the first face visitors see at the Museum
Provide information, feedback, and exemplary service
Master our point of sale system to receive payment, distribute tickets, process pre-purchased tickets, and complete retail sales
Oversee the retail area to ensure that it is clean, safe, and always fully stocked
Maintain a clean work environment
Do whatever it takes!

We have openings for part-time help. Hours for the position will be determined by the hours of operation and special events. 

 

HOURS PER WEEK: Approx. 18-20

COMPENSATION: $12 per hour

HOW TO APPLY:

Please email a resume and cover letter to jobs@mofad.org with the words “VISITOR SERVICES_YOUR NAME” in the subject. Indicate your availability during the entire week. Note, we will be closed to the public on Monday and Tuesday, but please indicate any availability during those days as well.  

DEADLINE: April 14